Miura Systems Privacy Policy

This Privacy Policy describes how Miura Systems acts as a data controller to collect, use and disclose information, and what choices you have with respect to this.

When we refer to ‘Miura Systems’ we mean the business entity that acts as the controller or processor of your information.

How to contact us

Please feel free to contact us if you have any questions about this Privacy Policy or if you are seeking to exercise any of your statutory rights.

info@miurasystems.com
+44 (0) 1494 442114
Head Office: The Information Manager. Miura Systems Ltd. 3 Cliveden Office Village, Lancaster Road, Cressex Business Park, High Wycombe, Buckinghamshire, HP12 3YZ, UK

What and who does this Privacy Policy apply to?

This Privacy Policy applies to both individuals and companies who have signed up to our mailing list, to receive marketing information, news subscriptions, those who have signed up to our Partner Portal, along with any other interactions (e.g. customer enquiries) you may have with Miura Systems.

Why we process your data

We may process your data to keep you up to date with the latest, relevant content we have published.

Our lawful basis for processing your data

It’s in Miura Systems’ legitimate business interest to keep its subscribers, customers, partners and contacts informed of our latest content, products and services and to manage and administer their subscriptions and purchases.

We process customer and client data and use direct marketing as part of this legitimate interest. It’s necessary for us to use a variety of direct marketing channels and messages to ensure our contacts are kept informed, and wherever possible we make sure the messages we send are targeted and relevant. Any direct marketing we undertake complies with e-privacy rules on consent.

We will keep your data safely and securely for as long as necessary or according to your instructions, and we review the data we hold at least once every two years. If you’d like more information about how we store your data, please contact us directly.

In particular you could expect to receive from us:

  • Marketing Information (Marketing offers and updates)
  • News Subscription (Receive timely updates with the latest blog posts)

Types of data we collect

When you register your details on our website, register your interest through any other interactions (e.g. enquires at events) or purchase our products we’ll collect the kind of standard, non-sensitive information you would expect a payments solutions vendor to request for marketing purposes. For example, we’ll ask for:

Your name
Your job title
Your email address and contact number
Your organisation
Your region
Password (if registering to our Partner Portal or eService Centre)

Use of cookies

Miura Systems uses cookies and other third-party tracking technologies in our websites and across other websites that help us collect other information about our customers’ and users’ preferences. You can choose to permit or restrict the use of these technologies through your personal browser settings. Miura Systems cookies do not contain any personally identifying information.

You can change your Cookies Settings at any time, but parts of our site may not function correctly without them.

Third party data

Miura Systems may receive data about organisations, industries, website visitors, marketing campaigns and other matters related to our business from our partners, affiliates or others, that we use to make our own information better or more useful.

This data may be combined with other information we collect and might include aggregate level data, such as which IP addresses correspond to zip codes or countries. Or it might be more specific: for example, how well an online marketing or email campaign performed.

Additional information provided to Miura Systems

We may receive and store other information when submitted to our websites or if you participate in an activity or event, apply for a job, request support, interact with our social media accounts or otherwise communicate with Miura Systems.

Miura Systems may transfer Your Data if Miura Systems is acquired by or merged with another company. Miura Systems will provide notice before this occurs and will post a new Policy if necessary.

Your rights over the personal data we hold

You can reasonably request access to the personal data we hold on you, at any time, and we will provide that information free of charge within one month of your request at the latest.

You can request inaccurate or incomplete personal data held on you to be rectified or completed or for your personal data to be suppressed or erased, and we will respond within one month of your request at the latest.

We will supply any data you request in a CSV file.

Your right to object

You have the right to opt out of our direct marketing at any point, and we will deal with your request right away. You can unsubscribe from our emails automatically by submitting the unsubscribe form. Alternatively, you can amend your email preferences via any email you receive from us. To opt out of our direct mail or telephone marketing please call us on +44 (0) 1494 442114 or email our Information Manager at info@miurasystems.com

Data Protection Authority

You have the right to raise a concern or lodge a complaint with a supervisory authority. In the case of residents of the UK please see more information here.

Data security

To secure your personal information within our Partner Portal, access to your data is password protected. It is your responsibility to keep your password confidential and not to share this information with anyone.

To protect data stored on Miura Systems servers, Miura Systems regularly audits our system for possible vulnerabilities and attacks. While Miura Systems will implement the security measures detailed above, transmission of information via the internet is not completely secure and therefore transmission via the internet is at your own risk.

Miura Systems may store and process personal information collected on www.miurasystems.com or other Miura Systems websites in the UK or any other country including outside the European Economic Area ("EEA") in which Miura Systems or its affiliates, subsidiaries or agents maintain facilities.

Changes to this Privacy Policy

We review our data protection and privacy procedures and policy regularly and post any changes to our Privacy Policy on this page. We will inform you via email of revisions to the Privacy Policy.